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Great experience of car buying at Brookside.
It was a very positive experience; it was efficient, friendly and there was none of the old flannel you get at a main dealer. The sales guy was helpful and friendly and we drove away with a new car the same day.I would recommend Brookside to my friends
Really good experience. Fair prices, and before driving away with my car it was cleaned and polished to perfection – it looks like a brand new car.
Will update when 3 months warranty expires
A pleasure to deal with Brookside , no hard sell ,just a very relaxed atmosphere . I think we have bought a good car and reasonably priced .Everything we asked for, we got !
Excellent, friendly service. Quick and faultless turnaround. Thank you
Very pleased with the vehicle I bought from Brookside. The process was easy and pleasant with attentive and helpful service that was not at all pushy or intrusive. I went there on the basis of other reviews and was not disappointed. On collection the vehicle had been beautifully prepared. Thanks to all involved.
Im over the moon with my ford mondeo. The car had a intermittent gearbox fault which took a while to find out what was wrong. Simon reassured me throughout and paid for the repairs even out of warranty time! Amazing! As i live quite a distance away Chris was kind enough to let me use his own car whilst mine was being prepared. 100% recommend
Couldn’t be happier with the service that we received from Chris at Brookside motors, he was very helpful and professional.
Great experience from start to finish, highly recommended, very helpful.
Excellent customer service, fantastic car would purchase again.
Very helpful. Lovley little car from them. Would definitely go to them again.
Fantastic service by Brookside Vehicles
Simon was very helpful and efficient. He explained how everything worked and did a quick check that we could get finance for the motor we were wanting to buy. This happened within minutes and we were authorised. We had to just sort out our deposit, but we managed to get the car the next day. It was such a quick and easy process. I wouldn’t hesitate to recommend Brookside Vehicles to anyone looking to purchase a car. Amazing service. Thank you Simon
Great experience buying my new car, very quick and efficient. Overall a brilliant service
Car buying experience
Really pleased with the service we received on buying a car from here. The time taken to chat to us was invaluable and really helped in making our decision.
5 STAR SERVICE FROM SIMON & CHRIS
Excellent Service from Simon and Chris. They were friendly, professional and there was no pressure to buy. The car was exactly as described in the ad, the price was spot on, no silly haggling and they prepared it perfectly for pick up a few days later. They are a great outfit and I would highly recommend their dealership.
Very good service. got the car that i wanted at the right price. Would recommend them definitely.
Nice people, good range, happy with my new car.
Traded in for an i10; the staff were helpful and were able to answer all my questions. Car was inspected by a mechanic and Brookside worked to fix the few small defects found. It’s been over a month and she’s running sweet! Also came away with a really excellent clean and polish, looked nearly new.
Friendly & helpful
Found the owner to be friendly & helpful with no pressure to buy. Was easy to arrange a test drive at a time that suited us. So far happy with the car we bought & the price we paid.
Very pleased of the outcome, very helpful company.
They are very helpful! They found me a car what I could afford each month.
Simon was very responsive and professional, top car
Great service got my car the same day as applied. Really friendly people couldn’t of asked for more
Excellent and personable car sales.
Brookside had just the car I was looking for and at a very good price. My questions were answered succinctly putting me at ease as to the quality of their service. Highly recommended.
Excellent service, highly recommend
First class service, very knowledgeable and straightforward from the off. I would highly recommend Brookside to anyone looking to buy a used vehicle.
A personal, genuine approach to selling cars
Accurate information in car Ad. The manager seemed genuine, happy to investigate any enquiries rather than give a trite reply. Helpful with issues such as sorting on line tax and DVLA documents to make the car buying experience less stressful. A personal approach which was unpressured and reassuring. Will definitely consider using Brookeside Vehicles again.
Excellent service very impressed
Very good customer service polite friendly and extremely efficient and helpful staff.
Such a lovely guy who works there, so helpful! Brilliant experience
Urgent excellent replacement needed and fulfilled
Easy purchase made very simple by Simon , thorough run through on the car we were looking for and it looked even better when we picked it up a couple of days later.
Brilliant experience buying first car
Was a brilliant experience buying my first car from this dealer ship, made me feel very comftable
Best dealer I have bought from will recommend
First class service from Simon very pleased will def use again
Great garage, helpful staff brilliant selection of cars would highly recommend. Made the purchase easy, stress free, honest and good communication.
A real pleasure
Cars are very well presented treated with the upmost respect a pleasure to do business with would recommend
Great person to do business with.
Purchased a Nissan qashqai from Simon at brookside vehicles ,gave me trade price for my Honda + 12 months warranty as part exchange fantastic car ,fantastic service would recommend 100%
Nice car buying experience!!!!
After reading reviews on Autotrader and looking for a perfect car I decided to visit Brookside vehicles. I drove nearly 180 miles. I think its totally worth it. Sales person was really helpful and informative. No pressure at all. The car was in great condition and managed to do a good deal. Prices are vey competitive and reasonable. I will definitely recommend and hope to do business in future.
Trade in and take away
Very helpful. Swift service and car ready to take away same day.
Very friendly , very efficient service. Would highly recommend Brookside Vehicles.
Excellent customer service from Chris. Genuine guy, answered all my daft female questions about the car.
Felt totally at ease with handing my money over and love my new car.
Beautifully cleaned before pick up by Jordan.
Chris even helped me tax it from the office and made the tea!
Definitely recommend this place.
Really good customer service, held the car for me until I got there, would definitely recommend them and buy a car from them again.
The go to car sales experience
Extremely friendly and customer focused. A non pushy sales experience that allows that people to freely choose what they really want.
Really helpful.Not pushy like a lot of car sales people.A smooth experience
Dealt with us very professionally, Simon was very informative we closed the deal in two days very pleased with the vehicle we purchased have recommended to one of my work colleagues.
5 Star Experience
Best buying experience. Honest, fast and reliable.
Excellent service, Thank you Brookside.
Friendly service and helpful information given. Time spent with me. I didn’t feel rushed to make a decision.
Will be recommending to everyone.
Friendly reliable service very happy with my car
I recently bought a ford focus from this garage. Service was excellent, even staying open late so I could collect my car. Down to earth staff who really put me at ease. Car was immaculate inside and out and I was given a warranty that I hadn’t been offered with other garages on cars of the same age. Really happy with my car and would definitely recommend.
Excellent cars, excellent staff, nice one!
Great selection of cars had just what I was looking for very helpful and friendly place highly recommend!!
Nissan Juke Purchase
The Whole experience was very pleasant and professional from start to finish . Everything was explained to me clearly and quickly . I would not hesitate to recommend Brookside
Very good customer service – friendly and helpful staff
Friendly and knowledgable, transaction was smooth and love the car. Would definitely recommend.
Excellent service, nicely cleaned by Chris.
Friendly and helpful
Amazing service, would 100% recommend to anyone!!! Love my new car thanku!!!
Recently purchased a Vauxhall Insignia from Brookside Vehicles. Staff were very pleasant and helpful. The whole process of viewing, test driving and ultimately purchasing was fast and efficient.
From start to finish we were made to feel welcome, completely smooth transition. Car was above what I though it would be. Simon made sure everything went as it should and also a massive thanks to the Valeter. Sorry i forgot your name. Will defiantly be recommending and coming to you again
Perfect service thanks
Great service, really helpful and knowledgeable, we got just what we wanted.
Very responsive, helpful and process to purchase was smooth and simple.
Great friendly garage
A really friendly garage with lots of options. The whole process from calling the garage to arrange a viewing, to driving it away was flawless. The chap I dealt with was fab – would definitely recommend a visit and will be going back.
Proud owner of a lovely Mercedes C250 AMG
The customer service was fantastic here! If your looking for a car these guys really know their stuff. I got great deal on a Mercedes c class and couldn’t be happier!! I would highly recommend you check this place out if your in the market for car you wont go wrong!
Overall great experience
Excellent experience smooth from start to finish with no pressurised selling.
Hassle free car buying
Both guys very honest and helpful throughout, I had all the information I needed and the purchase was quick and hassle free. Would be happy to recommend this garage and would buy from them again.
Great aftersales service
We bought a Peugeot 3008 in December 2017 from Brookside. The car had only just arrived in stock, but before we collected it, it had been polished and cleaned to within an inch if it’s life. They ensured everything was working as it should and even went to the trouble of replacing a small missing Peugeot bolt-cover on one wheel. The car came with a standard three month warranty and the recent cold weather saw the battery seize up. Batteries are not covered by the warranty, but they replaced the battery for free as a gesture of good will and managed to get it fitted at very short notice. Really great after sales service and I will definitely look to use Brookside again for my next vehicle.
Everything about this car dealer from start to finish was excellent service.No hard sell lets you decide if you want to buy the car or not.the car we bought was 8 years old but looked and drives like a newes with 3 months warranty and 12 months AA cover on getting the car home got out the manual to see what all the buttons do i tried every one and they all worked.i would highly recommend them.
Fantastic friendly customer service
Great customer service and amazing communication. Brought car with no problems and catered for my needs.
Really glad I choose Brookside
I am really glad that I chose Brookside to supply my car.
Shortly after I began driving it, a problem occurred with the clutch.
Simon had this back immediately and sent it for repair. Although it seemed to have improved, it still didn’t feel right.
Simon sent it back for repair and further work was done. The clutch was completely replaced and everything was fine after that.
Simon’s entire philosophy was simply that he treats his customers in the same way that he would wish to be treated himself.
It is great when you find a car dealer that you are happy with when purchasing. It is what happens after sale when you have a problem that counts and I am in no doubt whatsoever that I made the right choice!
I would certainly go back for another vehicle!
Very helpful on the purchase of a Nissan
Very friendly and helpful staff, I would highly recommend this garage to anyone after a second hand car
Very helpful and patient. I’m very happy with the service and the car I purchased.
New car-Great service
Experience was professional and all staff very friendly / helpful. Had a previous bad experience elsewhere but they have restored my faith in car dealership. Answered my questions promptly and kept informed. Easy and hassle free. Would definately recommend brookside vehicles!! Absolutely love my new car ! Thank you.
5 Star service
Very honest & genuine people. Very helpful & quick to respond to any questions I had. Overall very happy with the service & car I purchased. I would recommend them to everyone
Confident dealers..picked excellent car ..quick procress..Car was polished before picking it up..will do business again with them 5stars.
Knowledgeable and trustworthy
I was recommended Brookside Vehicles by a friend who was far more knowledgeable about cars, and buying them, than me. I found the guys to be extremely helpful and informative, and felt like I was getting an honest and reliable service from them
Human friendly car dealer
A rarity in a car dealer who treats you like a human, great Garage!
Outstanding Service, Sale man very helpful 5 star service for him car is amazing and the price was very good to..
Fantastic service from a 1st time buyer
When I phoned to enquire I admit it was late in the day on a Sunday, however a man of his word they phoned me back after closing time to discuss the sale, I hadn’t been to see the car in person, however through my knowledge of these vehicles I knew it was what I wanted, a very informative conversation pursued and a deposit was put down (advised by dealer best way to do this) shortly after the finance was completed ( I will not go into details but very impressed with the service and quickness), a quick phone call on the Monday to confirm everything and a collection date set, collection day, quick process all in all, but don’t this as a bad thing it was quick as all was done in advance, vehicle quickly taxed. top sales people, clean and pleasant sales areas and office I recommend any person to by from Brookside Vehicles, very happy customer
Excellent car and service to match
Having had an awful experience a few days earlier at a Coventry used car garage, I feel hesitant at visiting any more for a while but I needed to get a replacement car for my daughter. My faith has however been restored by my experience with this partnership (Chris and Simon) at Brookside Vehicles. From start to finish I felt valued and I had no indications at any stage they weren’t being open and honest with me. Welcomed in last Sunday after an Audi A3 caught my attention. The car had been prepared in pristine condition, a test drive was immediately offered and all the associated documentation was viewed and discussed. Bought it on the spot. Collected it two days later. Delivered it to my daughter up near Banbury who was overjoyed with it. Hopefully it will be a great car for her. To be honest, it drove like the best car I’d ever sat in and I felt awful parting with it! I will be looking for another A3 for myself in the near future and I will connect these guys to find me one.
Nissan Qashqai 1.6 2011
Nice people Simon is a great man and he help me and my wife to find a great Nissan Qashqai 2011 1.6
Brilliant service, nothing was too much trouble for the guys there, i am happy to recommend this company
Simon was so helpful and easy to understand the procedure with car and finance. I had test drive and next day I picked up my car. That so easy… Love so much my new car.
Amazing all round, really quick really easy would 100% use again and easily recommend for anyone
Very friendly, so efficient… put me at ease best sales experience I have ever had when comes to buying a car…
Great service and professional
It was and extremely helpful and professional service. Everything was explain thoroughly and the car is great ready At a time that was suitable for us
Very helpful, great after service
I found simon the owner to be very helpful and not at all pushy.He went above and beyond the call of duty when our new car developed an unexpected problem, sorting it out quickly and efficiently.
BMW 1 Series, bought back in June
Bought a 6 year old BMW 1 series from Brookside 6 months ago and thought it was about time i wrote a review: Service was excellent, everything was clear, concise and hassle free. Brookside cleaned the car up and made good chips/nicks in bodywork after me placing my deposit. Does 600miles to the tank round the M25 each week without fail. Started this morning after a -10C night in Essex without trouble, again. Very happy with my purchase, great little outfit.
Very helpful, love my new car, reasonably priced, nothing was too much trouble, if I need another car I’d go back to brookside
Excellent car buying experience
I’ve bought 3 cars in the UK and BVR Ltd was by far the best car buying experience I’ve had. I received outstanding and the utmost professional care throughout the entire process; from the time I arrived for viewing and test drive, to the end of purchase. The car was handed over looking practically brand new; thoroughly cleaned inside and out, including the engine, and even had a polish/wax before letting me drive away. I would highly recommend and encourage anyone to go through BVR Ltd for a new car, and will 100%, most definitely be going back to them if/when I plan to upgrade in the future. Cheers guys!!!
Great service (Highly recommend)
Would like big thank you to Brookside Vehicles iv just brought a car from them and found the hole process a great experience very fast friendly and personal service didn’t feel for one moment pushed into anything I didn’t want and made to feel welcome all my questions I needed to ask was answered. Very happy with my new car would highly recommend this car dealership to anyon. Thank you
Brilliant in all ways!
The process was so fluent and easy and I had zero problems with anything. I took my 1 year old daughter with me and she was allowed to look around the car, come on the test drive and they had no quarms about her playing in the office, drawing and helping(or hindering) make the tea etc… the process of purchasing my new car was straight forward and they had all the information I needed and more. They were very thorough with their answers and ensured I understood everything they told me. Every figure was given to me then and there and worked out infront of me. And when I collected my new car the next day they had put 2 new tyres on the front and given it a thorough inspection and a clean inside and out. The log book had not been returned yet so they gace me copies of the service history for the time being. I cannot give a better review for this garage and I highly recommend them to anybody looking for a great car and friendly, professional service.
Genuine and friendly company
We didn’t look at any other garages after visiting Brookside! There was no “hard sell” and we were left to make our own minds up. Would definitely use again in the future. Great company
We highly recommend this garage. No pressure when buying and although we had to use the warranty for something which could not have been anticipated, Simon (the proprietor) did everything possible to get the car back on the road as soon as possible.
We’d certainly buy from here again.
I am very pleased with the car I bought. There were a couple of minor teething problems which they were anxious to put right and overall I would be happy to buy from them again.
Great garage no pressure from Simon the owner he let us look around and we brought a car the same day definitely go back
All that I asked for.
Everything went as smooth as clockwork , friendly and excellent customer service. the owner went through everything and the car was valeted to a good standard when i picked the car up . i would recommend to anyone who is looking to buy a good used car .
Great service and very helpful
Great company to purchase from. The sales team are very helpful, they don’t push you in any way & extremely helpful & knowledgeable; would recommend to anyone in the west-surrey area.
5* Quality of service and car!
I received 5* advice and the highest quality customer service from Brookside Vehicles. I purchased the car and they were patient when I requested to collect it two weeks later due to family commitments. When I arrived, the vehicle was spotless, all paperwork completed and the car was ready for me to drive away.
Buying from Brookside
Very helpful, explained everything and were very patient as we had a lot of questions. The vallet service went above and beyond he could not have been more helpful or polite to me and my grandma. Would highly recomend and will be using for future business. Thanks
Absolute perfect service all round.
Buying a vehicle made very easy by the true professionalism of Brookside Vehicles. Only problem was choosing from their quality range of vehicles. Would reccomend.
Very easy quick purchase of car. No hassles.
Really nice friendly garage. Found the car we wanted on line. Went over for a test drive. All valeted and could have driven away that day. Went back 2 days later. Quick easy transaction and free aa breakdown for a year. Would definitely recommend and we have 3 months warrenty.
Amazing customer service
Went to view a Picasso and found a gorgeous Nissan Note. Love our car too bits. Friendly, helpful service. Not too pushy, informative and fast to hand over. No messing about.
I found brookside vehicles was vary helpful this was my first car and they was trueful and polite they set my car tax up for me as I did not have a clue. I will tell my freind and family about brookside vehicles as I was vary imprest with them and the free AA for the year. Thank u x
Delighted with service
Excellent customer service. Delighted with purchase , would definitely recommend. Organised sale through a finance company..sale completed within 12 hours.
Just brought a nissan note from this garage..really helpful and honest.defo reccomend.also got a 3 month warranty and 12 month AA breakdown free.
Message to Simon &/or Jacob, from Dave B, re Volvo V50 FG61 EGD purchased 24/05/17. I’ve had this car now, coming up to 3 mths, and I have been pretty satisfied with it so far. I dealt with Jacob during the purchase, and found him very easy to talk to etc. On collecting, I was a bit disappointed to find a few marks, which I hadn’t noticed initially, and did consider coming back to have some of them corrected. However, on reflection, I think maybe I was being a bit unrealistic with a 5/6 yr old car and am happy with that. I would like to convey my appreciation to the guy who valeted the car, sorry I can’t remember his name, he did do a lovely job on it but I don’t think I gave that impression at the time,my apologies! Jacob did promise to forward a full invoice for the sale, I just have poor photocopy, also an invoice or jobcard to define the work done by yourselves prior to sale, in particular the belt and whatever else that involved. I know there is a vague reference in the service book, but I think I need something more positive in the event of a warranty claim, if I decide to buy further warranty. I look forward to your positive response to complete this , so far, very satisfactory transaction. Once again, please convey my appreciation to your valeter.
Regards, Dave Bennett
Good experience, good price and result.
Professional and courteous, inspiring confidence in the product and the service.
Thank you Simon
Very, very good service through out. Love my car!!
Amazing place to buy a car.
Friendly hassle free enviroment. I have been around cars since I was a kid and with Brookside first ever time in my life became possible to find a used car which I couldn’t fault by any way. They changed the cambelt on discounted rate I could collect the car when they promised. Great service I would recommend this garage to anyone.